Please consider the following aspects when you choose a Real Estate Broker –
Our goal is to deal with people on a one-on-one basis, closely understanding their needs and meeting their expectations –
- Operating with distinctively Christian principles – with honesty and integrity; offering ethical guidance and decision making; treating all people with the utmost respect and dignity; utilizing a professional demeanor at all times.
[The customer will never feel uncomfortable about the advice we’re giving or the manner in which we treat them or others participating with the transaction.]
- The use of advanced real estate knowledge to provide excellent, competent, advice and support through the real estate process. Having the following designations: GRI, ABR, MRP, Green, SFR, and BPOR. (GRI – Graduate Realtor® Institute; ABR – Accredited Buyer’s Representative; MRP – Military Relocation Professional, Green – Energy Efficiency, Sustainability; etc.; SFR – Short Sale and Foreclosure Resource; BPOR – Brokers Price Opinion Resource).
- Use of principles that enhance the ability to understand needs; toutilize means to understand and quantify customer needs; to use statistical analysis to analyze andevaluate trends & market conditions and to offer superior advice & guidance; to enrichthe experience of both agents and clients by developing and utilizing consistent & valuable means to conduct real estate process and transaction.
[The customer should be able to recognize different/superior methods used to not only understand their needs but also to evaluate and make difficult decisions.]
- Focused on meeting customer needs and satisfaction as the first priority; commissions are necessary but secondary to customer satisfaction.
- To be accountable for mistakes and failures and meeting commitments.
- Accountability means:
- Admitting mistakes and expecting to lose rewards as a result
- Giving the client deference and humbly accepting release (from the contract or otherwise) if we fail to meet their expectations
- Communicating and setting proper expectations
- Meeting commitments
- To give credit where credit is due, always aware that success many times is not an individual accomplishment.
A good reputation is more desirable than great wealth …Prov. 22:1
- Our prayer for all of our clients and customers is that their real estate adventure will be prosperous, productive, and successful. The emphasis is not all about commissions and making money but focused on the client and having a successful outcome of the real estate process. The ultimate outcome of this activity is to earn an exemplary reputation, which is better than acquiring wealth.